Privacy Policy

L'Ombre du Pin values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you use our services.

1. information we collect

We collect personal information that you provide directly, such as:

  • Name
  • Email address
  • Payment information (processed through third-party services such as Stripe and PayPal)
  • Booking details (dates, type of unit, etc.)

In addition, we may automatically collect data such as browsing information (IP address, device type, operating system, etc.) through cookies and similar technologies.

2. How we use your information

We use your information to:
  • Processing and confirming bookings
  • Manage your stay
  • Improving our services and the customer experience
  • Send communications regarding bookings, promotions and updates
  • Complying with legal obligations

3. Data sharing

We do not sell your personal information. We may share your information with:
  • Service providers (e.g. payment systems, hosting services) who help us operate our website and provide services.
  • Legal authorities, if necessary, to comply with the law.

4. Data security

We have implemented appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

5. User rights

The user has the right to:
  • Accessing your personal information
  • Request the correction of inaccurate information
  • Request the deletion of your personal information, subject to certain exceptions
  • Withdraw your consent to the use of data, where applicable
To exercise these rights, please contact us using the information provided below.

6. Cookies

We use cookies to improve the user experience on our website. You can adjust your browser settings to refuse cookies, but this may affect your browsing experience.

7. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via our website or by email.

8. Contact

For more information about this Privacy Policy or to exercise your rights, please contact us:

  • Email: [email protected]
  • Telephone: +33 6 51 47 60 20
  • Address: 8-10 Rue de Verdun, 77181 Le Pin, France
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